Contents

1. About This OER Text

2. Introduction

3. Unit 1: The Hospitality & Tourism Industry

   1. Chapter 1: What is Hospitality?

   2. Chapter 2: Tourism

4. Unit 2: Accommodations & Lodging

   1. Chapter 3: Introduction to Hotels

   2. Chapter 4: Lodging Operations

   3. Chapter 5: Cruising

   4. Chapter 6: Casino Resorts and Gaming Entertainment

5. Unit 3: Food & Beverage

   1. Chapter 7: Restaurants

   2. Chapter 8: Restaurant Operations

   3. Chapter 9: Beverage Management

6. Unit 4: Attractions and Events

   1. Chapter 10: Attractions, Recreation and Leisure Activities

   2. Chapter 11: Meetings and Events

7. Glossary